Business:
Hospital
Region:
Bahrain
Locations:
6
About The Hospital
This Hospital is Located in Bahrain and has Multiple Locations and 1500+ employees. This Hospital is ACHSI Accredited
Objective
The objective of this project was to help the hospital increase new bookings & improve patient engagement.
About the Project
A conversational AI was designed on WhatsApp that would allow patients to:
- Book Appointment
- Get support (24*7)
- Pull latest & historical lab results
- Check ongoing offers
The complete system was integrated with their HIS system and SMS gateway.
Key Use Cases
Business Impact
900+
Patients Handled Monthly
250+
Appointments Booked Per Month
83.40%
Patient Satisfaction Score
170+
Report Queries Handled Monthly
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