Business:

Diagnostic company

Region:

India

Locations:

140+

About The Diagnostic Company

This Diagnostic company is Located in India and has 140+ Locations, has 900+ Employees. This Hospital is Accredited by NABL, Bureau Veritas Certification and NABH.

Objective

The objective of this project was to help the diagnostic lab increase new bookings & enhance the patient experience. 

 

Diagnostic-Company-Solution

About the Project

A conversational AI was designed on WhatsApp that would allow patients to:

  • Book appointment
  • Pull lab results on the go
  • Book a home visit
  • Check ongoing offers
  • Get quick support

The complete system was integrated with their LIMS system, CRM and SMS gateway.

 

Key Use Cases

Business Impact

1,350+

Appointment Bookings Per Month

8,300+

Reports Successfully Handled Monthly

99.7%

Reports Success Rate

Stay updated with industry specific educational content

Educational content
Case studies
Industry white papers
By providing your email you consent to allow Voiceoc to store your information and provide you the content requested.
Loading...