Business:
Hospital
Region:
KSA
Locations:
20
About The Hospital
This Hospital is Located in KSA and has more than 1200+ beds and more than 440+ employees. This hospital is Accredited by CBAHI and JCI.
Objective
The objective of this project was to help the hospital increase new bookings & reduce patient wait time
About the Project
A conversational AI was designed on WhatsApp that would allow patients to:
- Book Appointment
- Pull lab results
- Find their preferred doctor
- Locate the nearest branch
- Get quick support
The complete system was integrated with their HIS system and SMS gateway.
Key Use Cases
Business Impact
10,000+
Patients Handled In 1 Month from Launch
2700+
Appointment Bookings in 1 Month
97.7%
Report Log Success Rate in Just a Month
520+
Report Queries Handled in Just 1 Month
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