Leverage Voiceoc AI To Deliver Quick Support To Patients & Save Significant Support Cost
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Inbound Touchpoints
-
Learn About
Services -
Locate Nearest
Centre -
Book
Appointments -
Manage
Appointments -
Get Queries
Resolved -
Check Insurance
Availability -
Connect With
Departments -
Pay Bills
-
Feedback &
Reviews
Make It Very Easy For Your Patients To Book & Manage Appointments On Their Own
Voiceoc makes it very easy & quick for your patients to book, cancel or reschedule appointments in real time. This use case supports both EHR integrated and non integrated workflows.
Provide On Demand Support To Your Patients Without Involving Any Of Your Staff Member
Share personalised responses to your patient queries including (but not limited to) billing, doctor’ availability, navigation, insurance etc.
Collect Patient Reported Outcomes & Advise Actions
Stay engaged with your patients & increase appointment follow ups by regularly checking the health of patients and advising relevant action steps.
Strengthen Engagement With Your Patients By Sharing Regular Updates
Let your patients know that you truly care for them 24/7. Share regular appointment reminders, video teleconsultation links, feedback reminders and many other such alerts automatically.
“Choosing Voiceoc was definitely a good decision. It helped us to automate our patient engagement process which boosted our appointment numbers and NPS. Furthermore, this automation has helped us reduce calls and save significant time of our staff members.”
Ashutosh Gupta
Head of Marketing and Sales
Connect With Department Staff Members Only When Needed
Voiceoc has proved to automate 90-95% of incoming patient queries. In certain events wherein our AI feels that a human can better handle patient queries, it automatically connects the patient with support staff.
The application is loaded with features that can help your staff member quickly understand patient requirements and provide support thus, saving crucial time.
EHR Integration
Voiceoc system can be integrated with EHR system thus allowing you to send & receive patient data across all available EHR systems.